Policies

CELL PHONES

Cell phones have become a routine part of our lives these days, but as a courtesy to others, we ask that you please silence your cell phones while in the salon.

CHILDREN

We love children, but if you bring them with you, please do not leave them unattended. Our work place is full of sharp instruments and chemicals. Let’s keep everyone safe!

PAYMENT

All payment is expected at the time of services. We accept cash, check, Visa or MasterCard for your convenience.

RETURNED CHECKS

We understand the perils of balancing a checkbook; however, if there is a returned check to us from the bank, a $20.00 service fee will be applied to your repayment charge.

MISSED APPOINTMENT POLICY

We certainly understand if an emergency arises, however if we do not receive a phone call and the appointment was ignored, there will be a service fee equal to 50% of the scheduled service. We appreciate your consideration in this matter. We take great pride to adequately provide enough valuable time for your service and appreciate it being respected.

  • “I've been an Ambiance Hair Design customer for approximately 20 years now and have had the pleasure of knowing several different stylists during that time. All of them were highly skilled and I've never been disappointed in the hair care I've received. In recent months the owner, Dawn, has been styling my hair. I am 57 years old and have very curly, dry hair which has been becoming more frizzy and breaking easily, especially in the back. Not only has Dawn given me exceptional cuts designed for my hair type, she has also given me excellent advice on how to address my hair problems. Under her care and guidance, my hair has markedly improved. It feels healthy and looks great. I'd like to send a special thanks to Dawn and Ambiance Hair Design for years of quality hair care!”
    Nancy, Boxford

Contact Us

Phone: 978-546-3653

13 Railroad Avenue, Rockport MA

Click Here for DIRECTIONS

info@ambiancerockport.com

Salon hours:

Sun and Mon, closed

Tue, Wed, and Fri 9:00-5:00;

Thursday 9:00-8:30;

Saturday 8:00-4:30

Check out our Reviews!

What our customers are saying

“Ambiance Hair Design is one of my favorite destinations when on Cape Ann. From the moment I enter the unique open and spacious studio, I leave my cares from the outside world behind. The Ambiance team is great at making me feel welcome and understanding what I want. Whether it is an update to my last haircut or creating a whole new look for me, I always leave Ambiance feeling refreshed, renewed, and looking better than ever! Thanks everyone at Ambiance for your expert care and excellent service.”
JoLynn, NORWAY

Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List icon Sign up for our Email Specials